For the purposes of this policy, ‘personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
If you have any questions or feedback about this policy or the way in which the AMP Foundation handles personal information you can contact us on the details below. You can also request a hard copy of this policy using the details below.
What types of personal information do we collect?
The types of personal information that we collect about you will depend on the type of dealings you have with us. For example, if you:
(a) Apply online for a Tomorrow Fund grant – we will collect your name, date of birth, phone number, email address and other information provided as part of a grant application.
(b) Participate in AMP Foundation events – we will collect your name, phone number, email address and dietary requirements.
(c) Register to volunteer with the AMP Foundation and/or one of our charity partners – we will collect your name, phone number, email address and any existing injuries.
(d) Browse our websites – we will collect information relating to how you use our website (see cookies section below).
Why we collect your personal information and how we use it
We collect personal information about you to provide you with our services and for related purposes such as:
(a) communicating with you, including responding to your queries; (b) helping us to identify and inform you about our services that may be of interest to you; (c) do other things necessary and incidental to our provisions of services to you; and (d) for general business management, including enhancement of our services, internal accounting and administration purposes.
We require your personal information to provide you with our services and to fulfil our operational purposes such as public engagement, social awareness and fundraising activities. We also require your personal information to document records of your history and engagement with us.
If we no longer need to use your personal information, we will take reasonable steps to destroy or permanently de-identify it.
When you visit our AMP Foundation websites
Online Activity and Social Media
We also use tools that tell us when a computer or device has visited or accessed our content, and allow us to tailor advertising both on our websites and through advertising networks on other websites based on your visits or behaviour through cookies on your device. You can control how cookies are used and for what through the settings on your chosen browser.
Linked third party websites
From time to time our website may provide links to third party websites or third party websites may link to our website. These linked sites are not under our control and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information to any other website, you should examine the terms and conditions for using these websites and the privacy policies applicable.
Disclosure of personal information
We may share your personal information:
(a) with any of our charity partners;
(b) with certain service providers such as providers of the electronic systems we use to collect and store your personal information and other service providers we use to help us run aspects of our business efficiently;
(c) if we are required or authorised by law to do so, and
(d) with any company related to us (for more information about how other AMP entities may handle your personal information, visit amp.com.au/amp/privacy);
Occasionally, we might use your personal information for other purposes or share your personal information with another organisation because you’d expect us to or we have told you we will, or we believe it is necessary to do so to:
(a) provide you with a service which you have requested; or (b) protect our interests; for example, disclosure to a court in the event of legal action to which we are a party.
Security of your Personal Information
We endeavour to take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. We implement the necessary technical and organisational measures, internal policies, processes and awareness within our organisation to uphold the principles of privacy and good industry practices.
Access and Correction Rights
You have the right to access your personal information we hold about you. You can also request to change or update any of your personal information at any time by contacting us below.
We endeavour to maintain personal information that is correct and up to date. At the same time, it is your responsibility to ensure the correctness of the personal information and identify any errors or changes to it.
If you have any complaints in relation to your privacy or questions about privacy or the way in which we handle your personal information, you may contact us in the following way:
The Privacy Officer, PO Box 300
PARRAMATTA NSW 2000
Alternatively, you may also email to: firstname.lastname@example.org